Privacy Policy
Last Updated: January 20, 2025
At BHK Property (www.bhkproperty.in), your privacy is paramount. This policy explains what data we collect, how we use it, and your rights under applicable laws including India's Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
1.1 User Registration Data
When you create an account on BHK Property, we collect:
- Regular Users: Full name, email address, mobile number, encrypted password, unique User ID
- Partners/Dealers: Dealer code, email, mobile number, encrypted password, listing period preferences
- Administrators: Internal admin credentials (not visible to public users)
1.2 Property Listing Information
When you submit a property listing for approval, we collect:
- Property details (type, BHK configuration, size, price, location, city, description)
- Property photos (stored securely on our servers)
- Facilities and amenities
- YouTube video links (optional, for virtual property tours)
- Contact information (publicly displayed as +91-7888998466 for user-submitted listings)
- Owner name, owner mobile, property address (internal records only)
- Listing entry date and expiry date (for property management)
⚠️ Important: We do NOT allow mobile numbers or email addresses in property descriptions to protect user privacy and prevent spam.
1.3 Payment Information
For users submitting property listings, we collect payment-related data:
- Listing duration preference (1, 2, 3, 6, or 12 months)
- Payment amount (₹100 per month, auto-calculated)
- Payment screenshot image file (for admin verification)
- Payment submission timestamp
- Verification status and admin notes (internal use only)
🔒 Security Notice: We do NOT process, store, or have access to your UPI ID, bank account details, credit/debit card numbers, CVV, or any financial credentials. All payments are completed directly through your UPI app (Google Pay, PhonePe, Paytm, etc.). We only collect payment confirmation screenshots for verification purposes.
1.4 Technical & Usage Data
We automatically collect certain technical information when you visit our website:
- IP address and approximate location (city/state level)
- Browser type, version, and device information
- Operating system and screen resolution
- Pages visited, time spent on site, and click behavior
- Referral source (where you came from before visiting our site)
- Property search filters applied (city, BHK, price range, property type)
1.5 Cookies & Session Data
Our website uses cookies for essential functionality:
- "Remember Me" Cookies: Optional - keeps you logged in across browser sessions
- Session Management: Encrypted session data stored securely
1.6 Third-Party Services
We integrate with third-party services that may collect additional data:
-
Google Analytics: Website analytics and traffic analysis
- • Purpose: Website analytics, user behavior insights
- • Privacy Policy: Google Privacy Policy
-
Google reCAPTCHA: Bot prevention and spam protection
- • Used in: User registration form
- • Purpose: Prevent bot registrations and spam
-
YouTube Embeds: Video content delivery for property tours
-
Content Delivery Networks: Fast and secure content delivery
1.7 Service Worker
We use a service worker for:
- Offline functionality (caching pages for offline viewing)
- Faster page loads (caching static assets)
2. How We Use Your Information
We use your information for the following legitimate business purposes:
Legal Basis (DPDP Act 2023): We process your data based on consent, contractual necessity, legitimate interests, and legal obligations.
3. How We Share Your Information
We do NOT sell your personal data to anyone. We only share information in the following limited circumstances:
Property details (except owner's real contact) are publicly displayed. We display our contact number (+91-7888998466) instead of yours to prevent spam.
Trusted third-party service providers (hosting, analytics, security) - only as necessary for service delivery.
We may disclose information if required by law, court order, or to protect our legal rights.
If BHK Property is acquired or merged, your data may be transferred. You'll be notified.
We may share data for other purposes only with your explicit consent.
⚠️ Important: We NEVER share your password, payment details, or personal information with third parties for marketing without your consent.
4. Data Security & Storage
We implement industry-standard security measures to protect your data:
Passwords are encrypted using industry-standard hashing. Data in transit is encrypted via HTTPS/SSL.
Role-based access (User/Dealer/Admin). Security protection on all forms.
Data stored on secure servers with regular backups and monitoring.
reCAPTCHA prevents bot registrations. Admin approval prevents fake listings.
⚠️ Data Storage Location: Your data is stored on secure servers located in India and complies with Indian data protection laws.
Data Retention: We retain your data as long as your account is active or as needed to provide services. Inactive accounts may be deleted after 3 years.
5. Your Privacy Rights (DPDP Act 2023)
Under India's Digital Personal Data Protection Act, 2023, you have the following rights:
Request a copy of your personal data we hold
Update or correct inaccurate personal information in your account
Request deletion of your account and data (subject to legal retention requirements)
Withdraw consent for marketing communications anytime
File complaints with our Grievance Officer or Data Protection Board of India
Request your data in a machine-readable format (JSON/CSV export available)
How to Exercise Your Rights: Email us at property.bazaar788899@gmail.com with your User ID and request details. We'll respond within 30 days as required by law.
6. Children's Privacy
Our services are NOT intended for children under 18 years of age.
We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at property.bazaar788899@gmail.com, and we will delete it promptly.
Property transactions require legal capacity, which is generally 18+ in India. If you are under 18, please have a parent or legal guardian use our services on your behalf.
7. International Data Transfers
Your data is primarily stored on servers in India. However, some third-party services we use (Google Analytics, reCAPTCHA, Content Delivery Networks) may process data internationally.
Third-Party Data Processing Locations:
- • Google Services: USA, EU (GDPR-compliant with Standard Contractual Clauses)
- • Content Delivery Networks: Global network with Indian points of presence
- • Web Hosting: India-based servers
We ensure that any international transfers comply with applicable data protection laws, including DPDP Act 2023 requirements for cross-border data transfer safeguards.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- • Our business practices or services
- • Legal or regulatory requirements
- • Technology or security improvements
When we make material changes, we will:
- 1. Update the "Last Updated" date at the top of this policy
- 2. Notify registered users via email (if the change significantly affects your rights)
- 3. Display a prominent notice on our website for 30 days
Your continued use of our services after policy changes constitutes acceptance of the updated policy. If you disagree with changes, please discontinue use and contact us to delete your account.
9. Contact Us & Grievance Redressal
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
BHK Property
Website: www.bhkproperty.in
Email: property.bazaar788899@gmail.com
Phone: +91-7888998466
Address: Mohali, Chandigarh, India
Grievance Officer (DPDP Act 2023)
Name: [Grievance Officer Name]
Email: property.bazaar788899@gmail.com
Response Time: Within 30 days
As required under Section 9 of DPDP Act 2023
Escalation: If you're not satisfied with our response, you may file a complaint with the Data Protection Board of India as per DPDP Act 2023 provisions.
Governing Law & Jurisdiction
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of courts in Chandigarh, India. This policy complies with:
- • Digital Personal Data Protection Act, 2023 (DPDP Act)
- • Information Technology Act, 2000 (as amended)
- • Information Technology (Reasonable Security Practices) Rules, 2011
By using BHK Property's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.